Termination policy
CANCELLATION POLICY
Some items in our store may be offered to you as a subscription, pre-order, or try before you buy. This cancellation policy explains how you can change or cancel these types of purchases.
Subscriptions
When you sign up for a subscription, you will receive recurring deliveries. These are based on the duration and frequency of the subscription you have selected.
Your payment information will be securely stored, and you will be charged for each of these deliveries unless you choose to pay in advance.
Some subscriptions may renew automatically at the end of their term. If you do not wish to renew a subscription, you can cancel it.
If you wish to cancel or modify your subscription, you can do so at any time. Your order confirmation emails contain links to your order. You can manage your subscription from there.
See our return policy for more details on returns and refunds.
Pre-Orders
When you place a pre-order, you are purchasing a product that is out of stock or coming soon, but not yet in inventory. We may not charge any payment or request a partial deposit at the time of the order, save your payment method, and then charge the full or remaining amount at a later date upon shipment.
You can cancel a partially paid pre-order that has not yet been shipped. If the order has already been shipped, you cannot cancel it, but you can request a full or partial refund. See our return policy for more details on returns and refunds.
Try Before You Buy
When you purchase an item on a try before you buy basis, we authorize your payment method before processing the order. You have a certain period of time to decide whether you wish to keep the item. Once this period has elapsed, if you have not returned the item, we will charge your payment method for the full amount.